Canceling a recurring payment, subscription or automatic billing agreement
If you have set up a recurring payment, a subscription, or automatic billing with a merchant, you can cancel your pending payments:
- Log in to your PayPal account.
- Click Profile near the top of the page.
- Click My money.
- Click Update in the My preapproved payments section.
- Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.
If you don't have a PayPal account, contact the merchant to cancel the agreement.
If you can't contact the merchant, contact PayPal Customer Service by phone. Here's how:
- Go to the PayPal website.
- Click Contact Us at the bottom of any page.
- Click Call Us, then click Continue for our Customer Service phone number.